![]() ![]() Affix the return shipping label to the package.If received, the order will be returned to you with a letter of explanation. Money orders, cashiers' checks or personal checks will not be accepted.Select a contact option at the bottom of this article. If your exchange order requires additional payment, please contact Guest Services.Keep the return label for use on the outside of the package. To expedite your return/exchange, insert the packing slip.Use the original packaging or strong corrugated carton.Make a copy of the packing slip for your records.Allow 1-2 weeks for processing.įor merchandise returns and/or exchanges for new merchandise, please follow the instructions below: Your name and address must be included on the label (packages will not be accepted without a return name and address). Merchandise may be returned or exchanged by mail via UPS or insured USPS (to the address below) using the pre-addressed label attached to the packing slip. No returns or exchanges will be accepted if the merchandise has been used or worn.Ī full refund in the form of a merchandise credit will be issued. Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. ShopDisney will gladly exchange, credit or refund the purchase directly from shopDisney if returned within 30 days of the shipping date, unless otherwise stated herein. Returns and exchanges will not be accepted for items purchased at Walt Disney World® Resort, Disneyland® Resort, World of Disney® locations, Disney Cruise Line® Ships, and Ghirardelli Soda Fountain & Chocolate Shop in Hollywood, California. ![]()
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